Tuesday, March 11, 2014

Troubleshooting Dalton Garage Door Remotes

Wayne Dalton has been manufacturing residential and commercial garage doors since 1954. Wayne Dalton partners with the Genie Company to provide their customers with reliable, easy-to-use radio-controlled garage door openers. If the Genie remote used to open your Wayne Dalton garage door stops working, don't contact Wayne Dalton or Genie for a replacement remote just yet. A little bit of common-sense troubleshooting is usually all it takes to get your Dalton garage door opener remote working again. The process is simply a matter of replacing the remote's battery, then synchronizing the remote to the head unit.


Instructions


1. Replace the battery in your Wayne Dalton garage door opener remote. Locate the plastic locking latch on the bottom edge of the remote, just below the battery cover. Push in on the latch with a jeweler's flat-head screwdriver or ballpoint pin to release it and slide the cover toward the bottom of the remote to access the remote's battery compartment.


2. Take the old battery out of the battery compartment; pry the battery free with the jeweler's screwdriver, if necessary. Throw the battery away or recycle it if the appropriate facilities exist in your area.


3. Clean the remote's battery contacts to remove any corrosive residue; if allowed to remain, the residue may make it difficult for the battery to complete an electrical circuit. Rub the battery contacts with a cotton swab that has been dampened in white vinegar. Wipe away any loose residue with a dry tissue.


4. Place a new A23, 12-volt alkaline battery into the battery compartment of your garage door opener remote. Orient the battery according to the polarity indicated inside the battery compartment. Slide the battery compartment cover back into place.


5. Resynchronize the remote to the garage door opener's power head unit. Examine the power head unit to locate the Learn button; press it. Note that the light-emitting diode (LED) adjacent to the button will begin to flash. Press and release the button on the remote that you want to use to operate the garage door opener. Press the same button a second time; the LED light will turn off to confirm that the remote has been successfully resynchronized.


Tips Warnings


Test the remote to see if your troubleshooting was successful. Press the remote button that you programmed to operate your garage door opener; the door should move. Press the button again to stop, close or reverse the garage door.


If these troubleshooting steps don't resolve your issue with your garage door opener remote, contact Wayne Dalton or Genie directly for additional troubleshooting advice or to obtain a new remote.